FAQs

Ember is a collaborative planning app for outdoor adventures and small group trips. Create events, invite your crew, manage packing lists, track expenses, and stay ready together.

Open app.makeember.com or the Ember app, then sign up with email, Google, or Sign in with Apple.

Yes. Create an adventure, then invite people with a link or code so everyone can RSVP, pack, and share updates in one place.

No. Ember tracks shared expenses and settlements inside a trip. It does not move money, book travel, or process real-world payments.

In the app, go to Settings and delete your account. You can also email [email protected] from the address on your Ember account and request deletion.

Visit the Support page or email [email protected].

A Buddy is a mutual connection between two Ember accounts. It’s separate from being on the same adventure — you can share a trip without being Buddies, and stay Buddies without an active trip.

Send a Buddy invite by email, their profile invite code (from My profile), or from their profile in the app. They need to accept before you’re connected.

By default, yes. Turn on Require event acceptance in Settings if you want Buddy adventure invites to need your approval. People who aren’t Buddies always need acceptance when joining through an event link or code.

Your profile code is a short personal code for Buddy invites and referrals. An event code or link is for joining a specific adventure.

Removing a Buddy only ends the Buddy connection. It does not remove either of you from adventures you already share.

Shared items are visible to the whole crew. Personal items are only visible to you, so you can track private gear without cluttering the group list.

For shared items, assigned people (or everyone, when assigned that way) can update completion. For personal items, only you can mark them done.

Yes. Ember includes system templates by adventure type, and you can save your own (up to 10). Applying a template seeds the shared list; personal template items stay yours only.

Readiness is based on RSVP and packing progress. Expenses, weather, and Cindra tips do not change the readiness score.

Shared packing items support threaded discussion in the app. Mention someone with @ when you want them notified.

Stops are your adventure itinerary — a timeline of places and times for the trip. Ember does not book hotels or navigate turn-by-turn.

Choose a type (Stay, Activity, Travel, or Other), then add a title, place, start and end time (or all-day), notes, and tags. You can reorder stops and view them by day.

Ember warns you about overlaps. It does not auto-fix the schedule — edit times yourself if something conflicts.

Yes, when your adventure has an active upgrade. Cindra can suggest a full set of stops to review, or offer a single suggestion when you’re adding one. Always check times and places before you commit.

No. Readiness is driven by RSVP and packing only.

No. Expenses and settlements are organizing records only. Ember is not a bank, wallet, or payment processor — settle up in real life, then log it in the app.

Any adventure member can add and manage expenses. Expense tracking is available on adventures without spending Embers.

Each expense has a payer and shares. Ember shows who owes whom. Organizers can use Simplify Debt for suggested fewer payments — those are estimates, not legal obligations.

The adventure currency locks after the first expense is added. Changing a label later does not convert amounts that were already recorded.

Yes. You can add a receipt photo when logging an expense. On upgraded adventures, Cindra can help prefill details from the receipt — always review before saving.

Ember supports email and password, Google, and Sign in with Apple. Use a strong unique password for email accounts, and keep your device’s lock screen enabled.

Email accounts can change password from Settings (with confirmation). You can also log out of all devices, which ends every session including the one you’re using.

Content you add to a shared adventure is visible to that adventure’s members. Personal packing items are intended to stay visible only to you. Ember accounts are for people 18 or older (or the legal age of majority where you live).

When you use Cindra, limited adventure context may be sent to AI providers to generate tips. Avoid putting highly sensitive personal information into fields or messages that may be included in those requests.

Account deletion removes your profile and related data as designed by the service, including adventures you organize. Adventures you only joined can continue for other members without you. For more detail, see our Privacy Policy.